New Here? | Hayward Nashville

Welcome To Hayward!

At Hayward, we advocate a strong performance ethic and are dedicated to providing our employees with a challenging and rewarding workplace

The source of our success is in our employees!

Through Hayward’s benefit programs and policies, we strive to create an environment in which our people can succeed in reaching their own professional fulfillment while helping the company succeed in reaching its objectives. Your efforts and enthusiasm embody the success of Hayward, and we value your contributions.

Hayward has a history of innovation, and we continue to evolve. Our goal is to provide a workplace where you can be a part of that innovation and continue to take on new challenges and grow. We want Hayward to be a great place to work and this is reflected in our benefits and career opportunities.

Thank you for joining the Hayward team, and welcome aboard!

I.T. Information for New Employees

Please refer to the I.T. Information Sheet you received for your new user names and passwords.

You will need to change your Windows password as soon as you log onto your PC/Laptop.
Password requirements are:

> 8 or more characters
> At least 1 capital, 1 lower case, 1 number, 1 special character
> Please do not uses spaces
> Try to avoid overly common words, like “dog” or “sunshine.”
Hayward uses Two-Factor Authentication (2FA) to verify user logins. The company that provides our 2FA service is called “OKTA.”

(More on 2FA here.)
After you first log in to your Windows desktop, you will need to set up your OKTA account.

Click here for the OKTA User Guide
Using Google Chrome (or other web browser) please go to hayward.okta.com and follow the instructions in the OKTA USER GUIDE to setup your Okta account and two-factor authentication. You will use your same Windows user name and password for OKTA.
Hayward uses Microsoft Office 365 Online for all the standard office apps, like Outlook Email, Word, Excel, etc. After OKTA has been set up, it should take you to your OKTA homepage. You should see the “My Apps” section with links to all your Office 365 apps. We suggest you make bookmarks for your OKTA homepage and for any Office 365 apps you will frequently use.
Hayward uses MS Office 365 Mail (also known as MS Outlook) for email. You will see a link for MS Office 365 Mail on your OKTA homepage. When you click the link, it should open Outlook and take you to your email Inbox. Please bookmark this page to access your Hayward email.
“Nashville General” Network Drive. Depending on your job requirements, you may have access to certain network drives. Your manager will review these with you, but all employees have access to the Nashville General network drive.
Wifi. Our internal wifi network is “Hayward.” To connect, select the Hayward wifi and use your Windows user name / password to log in.
Helpful Links. Below are some links you might find helpful.
Hayward Nashville Intranet website (this site.) General information about the Nashville plant, including internal phone extensions, floor plan, internal org char, and various FAQ’s.

https://haywardusa.wixsite.com/hayward-nashville
Hayward’s global Intranet website, “The Splash.”

https://haywardpools.sharepoint.com
Hayward’s USA public website.

https://www.hayward-pool.com
Hayward’s global public website

https://global.hayward.com
I.T. Support.

Check the I.T. FAQ’s on our Intranet site before contacting I.T. for support for common issues:

https://haywardusa.wixsite.com/hayward-nashville/support

For other I.T. issues or questions, please submit a support ticket using the link below:

https://itservicecenter.hayward.com
If you need immediate assistance, you can contact I.T. at x2625 or x2999.

VOICEMAIL (MERIDIAN)

Basic Commands Overview

When you call into the voicemail system, it will walk you through everything you need to configure your voicemail.

This is a basic overview of the most popular commands.

To access the voicemail system (internal): Dial 2000 or press the Msg Center button.
To access the voicemail system (external): Dial the Nashville Hayward main number,
615-255-3111, then your extension, wait for greeting, then 81.
To record your name (“MYNAME is on the phone…”): 89
To record your personal greeting: 82
To change your password: 84
To play your messages: 2
To delete a message: 76
To call back the sender of a message: 9
To change your visible name on the phone screen: Contact IT at x2625 or x2999
For Help and Advanced Options: Press * at any time.